What Has Furniture To Do With Customer Experience?

Hospitality is an industry that has been growing ever since it first started. As of today there are more than 700.000 hotels in the world and about 23 Million restaurants. This blog aims to highlight the benefits of having custom made furniture for your business and how good interior designs in hospitality can distinguish and greatly boost the business success. 

What most people don’t know is that hospitality facilities (from hotels to bars and restaurants) succeed when their customers have and remember a positive experience. But how does furniture play a role in this? Hotels and restaurants can create a distinctive atmosphere in line with their target and their brand image by carefully selecting and arranging furniture that resonates their identity. 

Increasing Customer Satisfaction.

Custom made furniture can create a unique atmosphere which ensures an exeptional customer experience because it provides practical solutions for specific needs, allowing to get the most out of every space avoiding awkward arrangements and wasted potential.

Having custom furniture made makes it easier to find what you are looking for, without having to compromise because of the limited choice of mass produced pieces. The personalised touch of every custom piece makes a bold and unique statement that differentiates you from your competition, ensuring that every moment spent in your custom furnished space is worth remembering. 

Just think about how every piece can be customised with logos and names to enhance your brands identity, but above all, it does great in the long run because of the care with which it has been built with intense daily use in mind. Go for timeless custom designs to avoid remodelling your space every few years.

Custom Furniture for a Better Experience and Increased Income 

Customers must have a memorable experience and custom furniture definitely increases the chances of it! When a customer feels satisfied he is more likely to return because he will want to repeat the experience and this way you can build customer loyalty. 

Custom furniture helps creating a visually appealing space which will attract more customers leading to increased customer traffic and sales.

The Ace Hotel And The Ritz Carlton 

Some examples of how custom furniture furniture has improved hospitality businesses are the Ace Hotel with it’s eclectic interior design and the Ritz Carlton now know for it’s luxurious and elegant design.